30-Day Warranty Policy

At Pink Strawberry Milk, we stand behind the quality of our products and strive to provide our customers with a hassle-free shopping experience. As part of our commitment to customer satisfaction, we offer a 30-day warranty policy on all eligible items purchased directly from our website. This policy outlines the options available to customers in the event of product defects or issues within the warranty period.

What qualifies as a defect? An example of a defect would be a broken clasp or a missing stone.

How it works:

If you discover a defect in your item within 30 days of delivery, we'll happily replace the item for you at no cost, if it's in stock. If it's out of stock, we will offer you an alternative product of the same style 

Please Note:

This Standard Warranty does not cover issues related to lost items.

This Standard Warranty is applicable once per item purchased. Our warranty does not cover free items.

The Standard Warranty policy only applies to items purchased directly from our website.

All Standard Warranty claims are subject to approval by our customer service team.

We do not offer refunds for damaged items.

How to Claim Your Warranty

Please send email to hi@pinkstrawberrymilk.com  and include the following:
1. Your order number(s)
2. A picture or video of the affected item(s)
3. A description of the issue encountered